Frequently Asked Questions

Prime Access Control provides its services in the State of California – majorly covering the Los Angeles and Ventura Counties, which comprises of the areas listed below:

We install and service all types of different doors from different manufacturers. Kindly give us a call at 1 (888) 377-4630 or contact us via email at info@primeaccesscontol.com to book an appointment with us.

The cost of installation or servicing depends on certain factors, such as the door or gate type, the maker, size, and other relevant factors. Kindly give us a call at 1 (888) 377-4630 or contact us via email at info@primeaccesscontol.com to book an appointment. This will enable us to provide you a quote based on your needs.

That depends on the type of service that’s being done for you. While some servicing may require you to be present, others may not require you to be. Once we identify the type of service you need, we’ll let you know if we’ll need you to be present or not.

The period it takes to perform our services depends on many factors. We can only provide an estimate based on the service required.

Yes, we can! We have samples of layouts you can choose from. Book an appointment with us and we’ll send one of our representatives to visit you at your location. If you have a preferred layout ready to go, you can email us the picture and we’ll take it from there.

Converting a manual gate to an electric gate is possible only if the manual gate is compatible. In order to determine compatibility, we would have to come out physically to inspect your gate.

Unfortunately, no. We don’t offer maintenance along with installation unless you hire us for an additional cost for maintenance.

Technically, gates are put in place to prevent outsiders from entering a property when the owner has not consented to it. However, if you need to grant a friend or individual access when you’re not around, you would have to get an intercom system that will dial your mobile number when the individual presses the intercom button. You would then press a number on your phone, after identifying the individual, to grant them access.

This depends on the type of features you want on the access control system. Book an appointment with us to describe the features you want on your access control system.

The wired intercom system is more suitable because it has added security features, longer range than wireless, prevents eavesdropping, and cannot be easily tampered with when compared wireless intercom systems.

We give a 30 days warranty on the services we provide. This covers a replacement and we bear the cost of parts and labor. This applies to all our services unless the warranty notes otherwise.